Jana was a very responsive and friendly host! We could always reach her for any questions we had. We didn’t have too many major issues but she was always ready to help. The bed in the main suite was very comfortable though the pillows weren’t the best. The smaller bedroom was perfect for our toddler. Every once in a while the hot water temperature in the showers was hit or miss but not frequently. The coffee situation needs addressing since the Nespresso machine would leave grounds in every cup, even though we cleaned it with the descaling solution. The tv is great as were the laundry, kitchen appliances and AC. The only issue with AC is it doesn’t seem to cool the main bedroom as well as other rooms. Deliveries are consistently safe and secure but if your package is delivered to the mailbox, you have to wait a few days since you won’t have the mailbox key. Add in walking distance to a Target and other grocery stores and a gym on the first floor and you’ve got a great overall stay!